I can confirm that I have been using Beacon Packaging as my main supplier of cases for over ten years and as my sole supplier for the last five. In that time they have won supplier of the year twice! They operate both stock and draw and make to order service for the Handmade Cake Company but the majority of what we do is very regular business and they deliver daily.
I cannot recall any service issues, and we have virtually no quality issues. If there is a minor issue someone is straight in and the problem rectified immediately.
The pricing has been very stable, and when I have had others in to quote, they have not beaten Beacon’s prices.